Cookies

Our website uses cookies, these are small text files and are used to make it easier for you to use our website and also for use to track visitor traffic, movement and download habits. They cannot be used to identify you personally and they cannot carry viruses.

What is a Cookie?

A cookie is a piece of data sent to your PC, tablet or mobile device from a website that you visit. This means the website can recognise your device if you return to the same website. Cookies do not contain any personal information about you and your account and cannot be used to identify an individual user. Some expire at the end of your website session; others remain on your computer for longer.

These pieces of information are used to improve services for you through for example.

  • Enabling a service to recognise your device so you don't have to give the same information several times e.g. filling out a web form or adding items to a shopping cart 
  • Recognising that you have permissions to visit pages without having to log in on every page
  • Measuring how many people are using our website and how people interact with our website to improve our service

You can manage cookies in your internet browser by checking the following resources from the top three internet browsers;

If you use Internet Explorer: http://support.microsoft/kb/278835
If you use Firefox: http://support.mozilla.org/en-US/kb/cookies-information-store-on-your-computer
If you use Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

For more information about cookies or if your would like to learn how to remove cookies set on your device, visit http://www.aboutcookies.org


Cookies used on this website

The cookies on this site are identified below and categorised according to whether they are first or third party.

First Party Cookies

These are cookies set by our website.

Purpose: Session management. These are "session-based" cookies used ni orders to ensure the smooth running of user sessions. This classification includes remembering you selections or preferences that you've already made when looking at information or using a service.

Benefit: To remember you selections or preferences that you've already made when looking at information or using a service on the site e.g. to nake it easier to log in again, if you choose "remember me". To remember items that you have placed in your shopping cart.

Third Party Cookies

We use a supplier who may also set cookies on their websites behalf.

Name: ASPSESSIONIDQQRRRBDS

Google Analytics

Purpose: Web analytics/metrics. This category comprises of cookies used to evaluate site performance in terms of number of visits, unique visitors, drop-off rate for transactions etc. We measure numbers and volumes of visitors to different parts of our site and this helps us ensure the service is fast and available when you want it. It also helps us ensure that different pages on our website are useful and are easy to find.

Further information can be found at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Name Typical Content Description Expires
ASPSeeeniorID... Randomly generated number Exempt from changes to the privacy regulations. Required by the website's content management tool in order to operate. Without this the website would not function. When the user exits the browser
_utma Randomly generated number Minimally intrusive - Google analytics web metrics 2 years
_utmb Randomly generated number Minimally intrusive - Google analytics web metrics When the user exits the browser
_utmc Randomly generated number Minimally intrusive - Google analytics web metrics When the user exits the browser
_utmz Randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) Minimally intrusive - Google analytics web metrics 6 months

Google Adwords Conversion Tracking

We use Google Adwords Conversion tracker which uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through the website. This tracking cookie is set on your browser only when you click on a Google Ad and these cookies help us increase the website’s effectiveness for our visitors. These cookies expire within 30 days and do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice for more information about Google Conversion Tracking and the ability to opt out and can be found at http://www.google.co.uk/policies/technologies/ads/

To find out about the EU Cookie Law visit the Information Commisioner's Office Website